These terms describe the general conditions for using the Woodwick website, requesting product information, and communicating with our team about candles, diffusers, wax melts, retail programs, and gift planning support. By using this website or submitting a request, you agree to use the information provided here for legitimate business, purchasing, or consumer inquiry purposes.
Product names, scent descriptions, vessel details, imagery prompts, and program language are provided for informational planning. Availability, packaging, specifications, pricing, lead times, and service options may change. Woodwick may update website content without prior notice, and information on this website should not be treated as a binding quotation unless confirmed in writing by an authorized representative.
When you submit a form, you are responsible for providing accurate contact details and a clear description of your request. Woodwick may respond by email or another appropriate channel to discuss fragrance assortments, retail needs, gifting briefs, or Maker Studio concepts. Submitting a request does not guarantee account approval, product reservation, exclusive territory, or final commercial terms.
You may not misuse the website, attempt to interfere with its operation, submit false information, copy content for misleading commercial use, or represent Woodwick materials as your own brand assets. Any permitted use of product descriptions, images, or brand references must remain accurate and respectful of Woodwick's intellectual property and product presentation standards.
Commercial orders, wholesale programs, and custom gifting support may be subject to separate written terms covering pricing, payment, shipment, substitutions, returns, compliance requirements, and cancellation windows. If separate written terms conflict with this page, the signed or otherwise formally accepted commercial terms will control for that transaction.
The website is provided on an as-available basis. Woodwick does not promise that all content will be uninterrupted, error-free, or suitable for every business purpose. To the maximum extent permitted by applicable law, Woodwick is not liable for indirect losses arising from general website use or reliance on unconfirmed planning information.